Rendered

Privacy Policy

Bright River respects your privacy and this page informs you of our policies regarding the collection, use and disclosure of Personal Data we receive when you visit our website, create an account and make use of our services. By using our website or our services, you agree to the collection and use of information in accordance with this policy.

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

 

Personal Data

By using our website or our services you may leave certain information behind that may include Personal Data, such as your name and your email address.

We will only use your Personal Data needed:

to provide the service;

to manage your company’s account;

to enable the processing of payments; and

for marketing purposes and to inform you about developments and changes to our services / products.

We will not share Personal Data with third parties without your prior consent except where Bright River is required to do so by law or as is necessary to perform our services. If we process Personal Data on your behalf we strive to comply with all obligations under the EU General Data Protection Regulation and to ensure that our use complies with our commitments to you.

 

Log Data

Like many site operators, we collect and use information that your browser sends whenever you visit our website (“Log Data”) that is not personally identifiable such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third-party services such as Google Analytics and Hotjar that collect, monitor, and analyze this. The information we share will not include Personal Data such as your name and your email address.

 

Visual Content Data

Bright River may store and use Visual Content Inputs (e.g. image and video inputs) processed by the service solely to provide and maintain the service and to improve and develop the quality of our machine-learning/artificial-intelligence technologies and the training of our designers. The use of your content is necessary for the continuous improvement of our services, including the development and training of related services. Except for the features belonging to visual content (such as the models included in the visual content), we do not store or use any personally identifiable information that may be contained in your Visual Content Inputs.

 

Third Parties

Bright River may engage its service network for the provision of its services. The service network Bright River has established consists of a number of carefully selected professional partners with which Bright River has agreements in place to guarantee the same level of protection you expect from us.

Our service network includes our production facilities that are located in Asia. We don’t share Personal Data such as your name and your email address with our production teams in Asia. However, our production teams may have access to the Visual Content Inputs you provided and use it to perform the required services. Besides our production facilities we also use companies like Google, Microsoft, Adobe, Exact and Salesforce to provide our systems and services.

In case Personal Data nevertheless must be shared with our production facilities in order to perform our services, we commit ourselves to everything agreed in this agreement regarding the protection of your Personal Data and we regard the services of our production teams as part of our responsibility towards you.

 

Storage of Personal Data & Visual Content Inputs

We will keep your Personal Data, whether or not your account is active, as long as we need it for the purpose for which we received your data in the first instance or to comply with applicable laws, audit requirements, regulatory requests or court decisions.

After your first request to permanently delete your account, we will archive personally identifiable data, such as your name and your email address for two months. After this period has expired, your personally identifiable data such as your name and email address will be permanently deleted.

Non personally identifiable data, such as the materials created from the Visual Content Inputs you provide, will be kept for development and training purposes after you have uploaded the visual content.

 

Your rights concerning your Personal Data

Please be aware that you shall have the right to obtain confirmation as to what Personal Data is being processed and where that is the case and, if applicable, to rectify or to erase your Personal Data or to transmit those data to another controller. Besides this, you shall have the right to object, on grounds relating to your particular situation, at any time to processing of Personal Data that concerns you.

 

Security Measures to protect your Personal Data

We operate sufficient technical and organizational measures to protect your Personal Data against unlawful and unauthorized processing and against accidental loss, destruction, or damage. In particular, we take the following security measures to protect your privacy:

  • We pseudonymize and encrypt Personal Data for our production teams outside the EU;
  • Client accounts are encrypted ;
  • Access to Personal Data is protected and limited to selected individuals; ● Secured connections for internal and external data transfers;
  • Secured communication with the server (HTTPS / SSL);
  • Data is stored on secured servers or secured cloud providers;
  • Physical access to the servers and company premises where data is stored is limited to authorized persons;
  • We only use up-to-date licensed software and up-to-date (Internet) security software;
  • For cloud solutions, we have 2-factor authentication in use;
  • To ensure compliance with our security goals we or our technology partners conduct the following tests periodically:
    • Regular vulnerability scanning;
    • Periodic monitoring of data security protocol;
    • Periodic monitoring of access control systems.
  • Our Cloud and hosting technology partners handling Personal Data have up-to-date Information Security policies and certifications;
Chrome Extension
 
Bright River provides a Chrome Extension that is intended to improve the user experience by facilitating the order creation process on our Rendered platform. The use of our Chrome Extension is completely voluntary. However, by choosing to use the Chrome Extension, you agree to the collection and use of information in accordance with this policy.
 
The Chrome Extension operates by automating actions you would normally take while using the Rendered platform. It does not collect, store or transfer any personal data independently of the platform. The data collected, used, and disclosed by the Chrome Extension are in line with the general principles mentioned in our privacy policy, which includes:
 
Personal data you provide directly to us, such as your name and email address when creating an order.
Log data collected automatically, such as your IP address, and usage data such as your interaction with the Chrome Extension and the Rendered platform.
The Chrome Extension will only use the personal data collected for the following purposes:
 
  • To automate the order creation process on the Rendered platform.
  • To improve the user experience on the Rendered platform.
  • For troubleshooting and improving the Chrome Extension.
The data collected by the Chrome Extension will not be shared with third parties without your prior consent, unless required by law or if it is necessary for providing our services, in line with the principles laid out in the rest of this policy.
 
Remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data collected through the Chrome Extension, we cannot guarantee its absolute security.
 
To ensure your privacy and security, we have taken the following steps:
 
  • We have limited the permissions required by the Chrome Extension to the absolute minimum.
  • The Chrome Extension is designed to operate locally on your device, meaning it doesn’t send data back to our servers unless it is necessary for the operation of the service.
  • We use secure communication protocols to ensure that any data sent back to our servers is encrypted during transmission.
  • Updates to the Chrome Extension are conducted regularly to improve its security and functionality.
Like with the rest of our services, you have the right to access, rectify, or erase your Personal Data collected through the Chrome Extension. Furthermore, you have the right to object to the processing of your Personal Data at any time on grounds relating to your particular situation. If you have any queries regarding how we handle data collected by the Chrome Extension, feel free to contact us at the address provided.
 
By using our Chrome Extension, you acknowledge that you have read and understood this privacy notice and agree to its terms.
 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. By regularly checking this page, you always know what information we collect, how we use it, and under what circumstances we share it with other parties.

 

Bright River BV
Wilhelminstraat 12, 2011 VM Haarlem
Telephone +31 (0)23 542 1530
ABN AMRO 46.36.88.872
Account Bright River Iban NL33 ABNA 0463 6888 72
Swift ABNANL2A
Chamber of Commerce 57217602
VAT NL852486911B

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